《英文道歉信模板（合集33篇）》

英文道歉信模板（精选33篇）

英文道歉信模板 篇1

Hello, my name is . I am writing this letter of apology to you to express my deep understanding of the bad behavior of being absent from school and being late, and I will not be late for school.

As early as I stepped into the school, the teacher will have three and five, has repeatedly stressed that the students may not even be late. But I was late for school without any reason. I think it's necessary to say something about being late for school. The thing goes like this: every time after school, I want to go out early, so I choose to be absent from school. Although I know that this behavior is wrong, but I still do, so I think it is necessary, but also should make this a written letter of apology to the teacher, so I deeply reflect on their mistakes.

Sorry, leaders and teachers, I've made a serious, principled problem. I know that leaders and teachers are very angry about my absence from school. I also know that for students, it is the most basic responsibility and the most basic duty to ensure that every class attends classes on time, does not leave school early, and is not absent from class. But I didn't even do the most basic thing. Afterwards, I thought calmly for a long time, and I gradually realized that I was going to pay the price for my impulse.

After much meditation, I decided to express my resolution to the teacher in the following ways:

1, to the teacher mistake, write examination book. Since I have made a mistake, I should face it. I must realize my mistake and avoid making the same mistake later.

2, improve discipline. I should seriously study the school rules and regulations, and consciously abide by. Don't be late, don't leave early, don't play truant. You should ask the teacher for leave.

3. improve your mind. Should pay attention to each course, and should develop good study and life style.

4. Study, seriously overcome the shortcomings of life, careless, careless, study hard, good results to make up for my fault.

Apology man:

Specific date

英文道歉信模板 篇2

dear linda,

i am excessively sorry to say that i had failed to keep the appointment that we made last friday. now, i am writing you this letter of apology to show my deep regret. please accept my sincere apology. i hope you will understand me and excuse me for my failure to turn up.

the reason for my absence was that my mother fell ill at that time. i had no way out because i had to s her to hospital and look after her. therefore, it’s not in my power to meet you.

naturally, i want to suggest that we should make another appointment next time.， i shall be obliged if you will kindly write and tell me when and where you will be at convenience.

we may meet again and i hope to see you soon.

yours sincerely,

li ming

英文道歉信模板 篇3

Dear Mr. Smith,

I am indeed very sorry that I missed the examination on International Business English Writing you gave last Friday. I feel awful about it and want you to know what happened that day. I suddenly fell sick early that morning and my parents had to send me to the hospital. Please find enclosed a copy of the medical bill. I sincerely hope you can understand my situation and accept my apology. I would appreciate your allowing me to take a make-up examination. I will come to your office during your office hour on Monday to discuss this possibility with you. Once again, I apologize for any inconvenience caused. Sincerely yours, Wang Hua 范文 4 Directions: One of your pen friends, John, will be visiting your city. However, for some reasons, you can not meet him at the airport on time. Write a letter asking to wait for you at the airport and tell him how to recognize you. Your letter should be no less than 100 words. You don’t need to write the address. Don’t sign your own name at the end of the letter, use Alice instead.

英文道歉信模板 篇4

Dear Miss ，

You know that I enjoy your class very much.It’s interesting and fantistic.However,Imissed your class last Thursday.A good fri of my senior high school came to see me.So I have to welcome him and take him look around our school.what should I to make up the class? I should let you know in advance .But there are some reasons that I can’t tell you.I hope you will accept my sincere apology.

Your student,

英文道歉信模板 篇5

Dear class 1:

You are good! First of all, please allow me to express my sincere apologies for the event. Due to the negligence of work, I have made some disrespect to you in the process of the transportation, which has caused you ten

It was my duty to divide the bad. In this incident, as the sports committee, I didn't do my job well

I apologize for not being serious enough so that I have committed such a low level error as notification. see

We trust! And I will carefully review my behavior and learn from my mistakes. I will lead by example and do my job well in the future

Make a similar mistake.

Advance!

尊敬的行管一班同学：

您们好！首先，对于这次院运会报名的事件，请允许我表示由衷的歉意！由于工作疏忽，在这次院运会过程中做出了一些对您们不尊重的事情，给您们造成了十

分不良的影响，这是我的失职。这次事件中，作为体委，我没有做好自己的本分工作，做事

不够认真，以致于自己犯下了通知不到位等低级的错误，因此，在此，我向您们致歉！望见

谅！并且我会认真检讨自己的行为，吸取教训，往后，我会以身作则，做好以后的工作，不

再犯类似的错误。

此致！

英文道歉信模板 篇6

:

Im so sorry ,I was late for school .I think its a bad habit and bad manners. I will go to school a little earlier ,and go to attend class on time.

I ll never be late for school again,please forgive me and believe me.

Thank you!

date

译文：

英文道歉信模板 篇7

Dear Sarah，

I am terribly sorry to tell you that I am unable to attend your birthday party next Thursday evening. That is owing to the fact that my younger brother suddenly fell ill and was taken to a hospital this morning. I have to go there immediately and take care of him. As told by the doctor in charge， it will take around five days for him to recover and I have asked my boss for a leave.

I really regret that I cannot go to celebrate your birthday personally and would miss the perfect chance of enjoying myself with all our old friends. I have chosen a small gift for you and will send it to you tomorrow to show my best wishes. Besides， please give my regards to our friends when you meet them at the party.

Yours truly, 

Li Hua

英文道歉信模板 篇8

Dear ，

I am writing to express my heartfelt gratitude to you for .

If it had not been for your assistance in giving me aid and , I fearthat . /Without your help, I would not have done .During the ,you have given me generous help and continuous guidance by .Thus, I reallyappreciate , and I hope that I may repay your kindness by .

Finally, I feel most obliged to thank you once more.

Yours sincerely,

英文道歉信模板 篇9

Dear miss nancy,

much to my regret i was unable to keep my promise to att your birthday party last saturday, owing to the fact that my little son was suddenly taken ill early that day.

hoping to see you soon.

yours truly ,

tom

英文道歉信模板 篇10

Dear counselor, miss li:

Today, I am sending you this apology with regret and regret. I think it's really inappropriate for me to skip class. I decided not to skip class. I hereby apologize to you for the apology.

Not long ago, I entered university, I should redouble my efforts in learning, but I failed to live up to the teachers, parents and students trust, I missed a good freshman study time.

Although I did not skip school to go home, but stayed on the road to play for a long time, because of May Day, I missed three days of study time. So I wasted all my precious study time, but I didn't really want to go to school.

As for my mistakes in skipping classes, I know the teachers are very angry. The teacher carefully prepared the class, are paid hard sweat. It's a great loss to my life.

Excuse me, counselor Li, I've made a serious mistake in principle this time. An error has occurred, so I must in the next period of time to make up for.

This:

So sorry!

英文道歉信模板 篇11

dear Sarah，I am terribly sorry to tell you that I am unable to attend your birthday partnet Thursday evening. That is owing to the fact that my younger brothersuddenly fell ill and was taken to a hospital this morning. I have to go thereimmediately and take care of him. As told by the doctor in charge, it will takearound five days for him to recover and I have asked my boss for a really regret that I cannot go to celebrate your birthday personally andwould miss the perfect chance of enjoying myself with all our old friends. Ihave chosen a small gift for you and will send it to you tomorrow to show mybest wishes. Besides, please give my regards to our friends when you meet themat the party.

Cordially,

英文道歉信模板 篇12

Today I've come back to Hong Kong to stand before you,and account for myself,I've never escaped away from my responsibility. During the past few weeks,I've been with my mother,and my family,and love ones,to show support and care,and at the same time have their support and care for me.

I admit most of the photos being circulated on the Internet were taken by me,but these photos were very private,and have not been shown to people,and were never intended to be shown to anyone. Their photos were stolen from me illegally,and distributed without my consent.There is no doubt whoever obtained these photos had been uploading them on the Internet with maliciousand deliberate intent.

This matter has intercalated to the extend that the society as a whole has been effected by this,and in this regard,I am deeply sad in it.

I would like now to apologise to all the people for all the suffering that has been caused and the problems that have arisen from this.

I would like to apologies to all the ladies and to all their families,for any harm or hurt that they've been feeling,I'm sorry.I would like to also apologies to my mother and my father,for the pain and suffering that I cost them during these past few weeks.Most importantly,I would like to say sorry to all the people in Hong Kong,I give my apology sincerely to you all,and reservedly it be,and with my heart.I know young people in Hong Kong look up to many figures in our society,and in this regard,I had failed,I had failed as a role model.However,I wish this matter would teach everyone a lesson,to all the young people in our community,let this be a lesson for you all,this is not an example to be set for you. During my time away,I've made an important decision,I will wholeheartedly fulfill all commitments that I have to date,but after that,I've decided to step away from the Hong Kong entertainment industry,I've decided to do this to give myself an opportunity to heal myself and to search my soul.I will delicate my time to charity and community work within the next few months,I will be away from Hong Kong entertainment indefinitely,there is no time refrain.

I've be assisting to the police since the first day that the photos were published,and I will continue to assist them,after this press conf.,our obligations to help their investgation,and hope that this case can end soon,as everyone I think has the same wish.

I would like to use this opportunity to thank the police for their hard work on this case.Thank you.I believe everyone's priority now,my priority now,is to stop suffering the pain,for not letting this, we do not want to let this situation to be more out of control,we need to protect all the innocents and all the young for matters like this.In this regard,I've been instructing my lawyers to do everything possible within the law to protect all the innocent victims in this case.

I believe that the press today that been issued as we speak are what my lawyers had advised me to do.

Lastly,I would like to thank everyone for coming here today,and listening to what I have to say.I would like to also apologies once again to all the ladies and their families,my family,and to everyone in Hong Kong,and everyone in our society.I'm deeply in sad by this,and I apologies to everyone that had to go through this.I would like to also thank you for giving me this opportunity to say what I wanna to say all along in my heart.I hope after today,I can have your forgiveness.With regard to this case,with everything,everything that had happened,I'm deeply sorry.

I hope you all would accept my apology,and give me a chance.Thank you.

翻译：

今天我回到香港站在你们面前,对于我所做行为作解释,我从来没有逃避我的责任,整个事件非常的难过,我很抱歉,大家必须不得不经历这一切,我也想谢谢你们给我这个机会,来吐尽心中藏着的话.

我希望今天之后,能够得到你们的宽恕,在这个事件以及这个事件所引发的一切,我真的非常的道歉.我希望你们所有人都接受我的道歉.

在过去的几周,我和我的母亲,和我的家人,亲属在一起,他们给我真诚的帮助,他们一直都支持和帮助我.我承认大部分照片都是我拍摄的,但是这些照片是非常隐私的,我从来没有想把这些照片向人展示,这些照片是非法的,是从我这里偷窃的.同时,也没有我的同意就流传出去,毫无疑问,那些获取这些照片的人在网上是一种恶意的传播,这个事件已经恶化到使整个受到印象,从这方面来讲我非常的遗憾.

我现在想道歉,向所有的人为他们所受到的伤害而道歉,我同时向所有的相关的女士和他们的亲属,为他们受到的任何的伤害进行道歉,我很抱歉,同时我也想向我的父母道歉,因为我为他们带来了伤痛.最重要的是,我想向所有香港人民道歉,我向你们诚恳的道歉,毫无保留,衷心的.向你们道歉.

我知道香港很多年轻人都崇拜这个社会的偶像,在这方面我没有成为一个榜样,但是,我希望这个事件能够教育每一个人,尤其是我们社会的年轻人,我想我所做的并不是你们学习的榜样,在我离开的这段时间,我做出了很重要的决定,我将全心的履行我所有的承诺,在这个之后,我将完全的退出香港的娱乐圈,我做出这样的决定是想给自己一个教训,来治愈自己的伤口和自己的灵魂,我将用一些时间来做慈善工作.

我一直在帮助警方从照片流传出来之后就一直在协助他在记者会之后,我有责任来帮助他们进行调查,我也希望这个案件能够很快的结束,我想每一个人都这样希望能够尽快的结束,我想利用这个机会来谢谢警方,谢谢他们在这个案件中的辛勤劳动,谢谢!

我相信,每个人的当务之急,也包括我个人是来停止所有的伤痛,不让这个事件,我们应该保护所有的无辜人和年轻人不受这个事件的伤害,从这方面来讲,我要求我的律师在法律允许的范围内,来尽最大的可能帮助这个事件的受害者,我相信,我开记者会的时候,我的律师建议我发放新闻稿.

最后,我想谢谢今天各位在现场来听我的解释,我也想再次的道歉,向所有受事件影响的女士,还有他们的亲属,还包括我的家属,以及所有香港,还有整个社会的人进行道歉.

英文道歉信模板 篇13

Dear Sir or Madam:

Many thanks for your fax dated 7th September address to General Manager concerning the problems you experienced during your last visit from 29th-30th August. Mr. Ford, our General Manager is away on leave at present and therefore I have taken the liberty of replying to you on his behalf.

Mr. Niemann, please accept our sincere apologies for the problems you have experienced - our policy, which you were unfortunately wrongly informed as a newnpolicy, stands that those Golden Circle members who are eligible for upgrades may book through any channel, subject of course to room availability. I have subsequently taken appropriate steps to ensure that none of our other eligible Golden Circle guests are similarly inconvenienced in future.

I have also noted your comments concerning our housekeeping Staff and their lack of English and basic courtesy and I assure you that we will be intensifying our training efforts in both those areas in an effort to improve our standards.

It is only through feedback such as your own that we can judge ourselves honestly and enhance the overall experience for you, our valued guest and therefore I thank you for taking the time to put pen top paper.

We are normally very proud of the service which we offer at China World, and thus, in an effort to redeem ourselves, we would like to offer you one nights complimentary accommodation when next you visit Beijing. To this end, I would be grateful if would contact me personally and I will gladly make the necessary arrangements on your behalf along with any specific requirements you may have.

My apologies once again and I look forward to welcoming you back to China world Hotel in the near future.

Regards

Alfred Zhuang

Front Office Manager

英文道歉信模板 篇14

Dear Bob,

I'm writing to apologize for having forgotten to return the the Beatles CD to you when I left Canada,I was in such a hurry that I packed everything in my luggage without checking carefully.Had I paid more attention then,I wouldnt have made such a stupid mistake.

Now something must be done to solve the problem because I understand you cherish the CD enormously.I can either send it to you by express mail or alternatively compensate you at a reasonable price.If you do not mind,I may bring it back to you next time I go to Canada.

Please let me know which solution you prefer at your earliest convenience.I really hope you will accept my sincere apology.

yours faithfully ,

Li ming

英文道歉信模板 篇15

Dear Sir.

I am writing this letter to apologize to you for the mistake that we sent the shoes in wrong color. I have acknowledged that my fault has brought you great trouble and unconviniences. I hereby express my deep sorrow for this matter and we are going to do our best to make it up to you. I assure you that this mistake will not happen once again and would appreciate very much if you could give us a chance to show our sincerity on this matter.

Best regards.

Sincerely yours,

英文道歉信模板 篇16

Dear，

I am writing to express my heartfelt gratitude to you for .

If it had not been for your assistance in giving me aid and , I fearthat . /Without your help, I would not have done .During the ,you have given me generous help and continuous guidance by .Thus, I reallyappreciate , and I hope that I may repay your kindness by .

Finally, I feel most obliged to thank you once more.

Yours sincerely,

Li Ming

英文道歉信模板 篇17

Dear ，

I am deeply sorry to inform you that I did not manage to complete the task you designated last week，due to a sudden illness falling upon me these days. For the last week， I have been in a hospital with a continuous fever，which has prevented me any activity.

To make up my fault，could you please ext my deadline to next Friday？If so，I promise I will finish the task and s my report to you via email.

I do apologize again for any inconvenience it might bring to you，and hope you could accept my apology.

Sincerely yours,

Wang Hua

英文道歉信模板 篇18

:

Im so sorry ,I was late for school .I think its a bad habit and bad manners. I will go to school a little earlier ,and go to attend class on time.

I ll never be late for school again,please forgive me and believe me.

Thank you!

英文道歉信模板 篇19

Dear Kate:

Excuse me for my long delaying in returning to you your Robinson Crusoe which I read through with great interest.

I had finished reading the book and was about to return it when my cousin came to see me. Never having seen the book, She was so interested in it that I had to retain it longer.

However, I hope that in view of the additional delight thus afforded by your book, you will overlook my negligence in not returning it sooner.

Thanking you again for the loan.

Sincerely yours,

英文道歉信模板 篇20

Dear guest:

Hello, first of all, please allow me to apologize for the inconvenience you have encountered in the absence of a room booked. We are so sorry that some guests are unable to move in due to the fact that the rooms are so crowded recently.

We can recommend you to us with the same level of the hotel, there is not convenient for you to leave your name and contact information, if there is a room for the first time we will inform you and take you back for free, in order to express our apologies, we decided you check in to give you some discount discount and free breakfast.

Have a good time!

yours sincerely,

li ming

英文道歉信模板 篇21

Dear Guests:

Welcome to Hualong Magnate Hotel, Shaoshan!

Our international 5-star standard designed facility and service will meet businessman or traveller’s demands. However, we feel very sorry for all the inconvenience due to some facility and service is still in soft-opening.

Meanwhile, our Chain of commands will try our best to amend the unideally situation and ceremoniously setting up, offer you more thoughtful consummate service.

Furthermore, we are eager for getting your kindly comment. We’re very appreciated for your cooperation. Welcome contact with me directly. My telephone is .

Sincerely apologize!

Looking forward your next coming!

英文道歉信模板 篇22

Dear Susan,

I’m very sorry that I was out when you came to see me yesterday evening. I’m afraid I’d gone to the pub with some friends and didn’t get back until 12 o’clock. I wish I had known you were in Luoyang as you could have come with us. It would have been a good introduction to the night life! Anyway, I will call on you at 10 o’clock on Saturday morning at your hotel. We can have the day together, if you have nothing else planned? I’ll show you some of the places of interest that you may not have seen.

Please let me know if you will be available on Saturday morning.

Best wishes

Chen Cheng

Sample II

Dear Mary,

I’m very sorry for not having replied to your July 6th letter sooner. When your letter arrived, I was in Beijing. As my secretary couldn’t forward it to me, it has been lying on my desk until I got back.

Thank you for all your news. It is good to know that your company has agreed to sign the contract to continue the cooperation with us. And we surely will have a bigger success in the near future.

Look forward to catching up and once again apologize for the delay.

Sincerely,

Tom

英文道歉信模板 篇23

Oct. 31, 20xx

Dear Mr. Clark,

I would like to express my apologies for not being able to keep our 9 oclock appointment. I had a small accident on my way to school. I will come over to your apartment the day after tomorrow ― Monday, November 2, at 9 a.m. if that is convenient for you. I will check my mailbox tomorrow to see if you have left a note for me. Otherwise, I will see you at nine, Monday morning. With many apologies.

Li Xiaomei

英文道歉信模板 篇24

Dear ,

I am terribly sorry to tell you that i have lost the valuable book you , it was nowhere to be found. i will try to recover it as soon as possible. if i fail to find it, i will get a new book for you.

But i am afraid it can never take the place of the old one. old books are like old fris. once lost, they can never be replaced. they are connected with cherished associations which the new ones can never have. and for this irrecoverable loss, i am to blame. i was so careless with my things. this is a warning to me to be more careful in the future.

Yours ,

英文道歉信模板 篇25

Dear customer friend:

I am the Erie company sales manager , below I will be for the melamine incident to you with my most sincere apology.

We are deeply sorry for the health problems caused by our company's product quality problems, and we will make corresponding compensation to you.

At the same time, we will be more rigorous grasp of the technology and products of our plant health, so that consumers regain the trust of our products under the name.

This event is not our company willing to consumer harm is sad, we will learn a lesson, strict quality control, the probability of such events, basically killed here, we made a solemn promise to you that such events will stop, please rest assured, again our deepest apologies.

20xx..

英文道歉信模板 篇26

Dear Tom,

I am indeed very sorry that I can’t go to Beijing with you next week, which I have promised. I feel sorry about it and want you to know what happened.

Just now , my cousin ,Li qiang ,who left home to Australia for his further study last year, informed me that he would return this Saturday morning and asked me to pick him up at the airport with his family. You know , we haven’t seen each other for nearly a year.

I sincerely hope you can accept my apologies and understand me . I would appreciate your allowing me to make another date to show you around Beijing . Once again, I’m sorry for any inconvenience caused.

Sincerely yours ,

Li hua

英文道歉信模板 篇27

Dear______，

I am writing to express my heartfelt gratitude to you for ______.

If it had not been for your assistance in giving me aid and ______, I fear that ______. /Without your help, I would not have done______ .During the ______, you have given me generous help and continuous guidance by______ .Thus, I really appreciate______ , and I hope that I may repay your kindness by ______.

Finally, I feel most obliged to thank you once more.

Yours sincerely,

Li Ming

英文道歉信模板 篇28

Dear linda,

I am excessively sorry to say that i had failed to keep the appointment that we made last friday. now, i am writing you this letter of apology to show my deep regret. please accept my sincere apology. i hope you will understand me and excuse me for my failure to turn up.

the reason for my absence was that my mother fell ill at that time. i had no way out because i had to send her to hospital and look after her. therefore, it’s not in my power to meet you.

naturally, i want to suggest that we should make another appointment next time.， i shall be obliged if you will kindly write and tell me when and where you will be at convenience.

we may meet again and i hope to see you soon.

yours sincerely,

li ming

英文道歉信模板 篇29

Dear frank:

i am terribly sorry to tell you that i have lost the valuable book you were so kind to l me last week. i read it everyday and inted to finish it next month. last night when i came to my room, it was nowhere to be found. i will try to recover it as soon as possible. if i fail to find it, i will get a new book for you.

but i am afraid it can never take the place of the old one. old books are like old fris. once lost, they can never be replaced. they are connected with cherished associations which the new ones can never have. and for this irrecoverable loss, i am to blame. i was so careless with my things. this is a warning to me to be more careful in the future.

yours truly,

tom

英文道歉信模板 篇30

Dear ________,

I am excessively sorry to say/tell you that ①_____ (直接表达自己不能实现先前的愿望或约定). ②Now, I am writing you this letter of apology to show my deep regret_______ (表达歉意). ③Please accept my sincere apology__________(诚恳希望对方能接受道歉). ④I fear you are displeased at _________(表达出自己的心情，并请求对方原谅).⑤I hope you will understand me and excuse me for__________(过渡句). ⑥Let me explain(开始介绍道歉的原因). ⑦The reason for my delay/absence was that _________(阐述自己当时的处境和情况). ⑧I had no way out because _______ (总结自己道歉的原因). ⑨Therefore it’s not in my power to ___________(希望下次再次实现愿望). ⑩Naturally, I want to suggest ____________. I shall be glad if you will kindly write and tell me when and where you____________(约定下次约会的时间和地点)

We may meet again and I hope to see you soon.

Sincerely Yours,

Li Hua

英文道歉信模板 篇31

Dear sir or madam,

I’m e fris and didn’t get back until 12 o’clock. I e e of the places of interest that you may not have seen.

Please let me knoer information to people the other department.

It e of the victims e ething like that to happen for life should be valued.

I politely ask the attention of the and found terrible things. Hong Kong advices to avoid travels here, China and HK bans Filipinos and that Philippines is the worst place to go.

I can’t blame you for what you have decided but I hope that you could understand. Our country is now in a sea of problems. And I know for sure that we helped you in a way or another. Let peace and understanding reign this time.

I know that this letter will just be trash but I wish that you would understand. On behalf of the Philippine population.. WE ARE SORRY.

As a song puts it…

And I believe that in my life I will see an to hopelessness, giving-up and suffering. And we all stand together this one time then no one will get left behind. Stand up for life. STAND UP FOR LOVE

yours sincerely ,

Reigno Jose Dilao

英文道歉信模板 篇32

Dear Ms Jeremy,

Thank you for your letter of 6 October. After supplying your restaurants for 5 years, I was extremely sorry to hear that the batch of bowls and forks which you received on 2 September was not of usual quality.

After careful investigation, we found that the cause of the problem was a faulty packing machine. It has now been repaired. I can promise you that this type of problem will not happen again.

According to the sales contract between us, we will, of course, replace your faulty delivery free of charge.

I would like to offer our apologies once again and thank you being an excellent customer.

Yours sincerely，(Your Name)

英文道歉信模板 篇33

complete our Survey). I was most concerned to learn that you felt that you had a less than satisfactory experience during your time in our

establishment. Please accept my sincere apologies on behalf of the hotel. I have read your form personally to learn from your comments and

experiences whilst staying with us. I quite agree that the points you raise are unacceptable and assure you we will do everything we can to rectify them. I have raised the matter of the manner and service standard of our associates, room maintenance issue, with the parties concerned so that we may all have the opportunity to learn from it.

I do hope that despite this you will agree that overall the services and facilities of the hotel met with your expectations. I assure you that total customer satisfaction is always our goal and we strive to achieve a high level of seamless and personalized service. This is after all what sets us apart from the competition and makes us truly “abcdefg”.

Mr.wang, I hope that your travel plans will bring you back to Shanghai in the near future, so that we may have the opportunity of taking care of you again and to show you that these regrettable events were not a true

example of our usual high services and hospitality. In the meantime if I, or any of my team, can be of any further assistance to you please do not hesitate to contact me at your earliest possible convenience.

Yours sincerely,